part time remote working Job opportunity with jewellers academy

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do you want to work with jewellers academy?

WE’RE NOW CLOSED FOR JOB APPLICATIONS

An exciting opportunity has come up to work as a Customer Services & Student Support Community Advisor in our Administration Dept at Jewellers Academy.

 

Are you a Jeweller looking for a part-time role?.. or love jewellery making and would love to work in this industry?

 

This role is part-time (Permanent)

Tuesday, Wednesday & Thursdays 15 hours per week, 5 hours per day - 9am-11am / 2pm-5pm per day (working hours are flexible and can be agreed)

There is an option to work remotely from home or from our Head Office in London.

 

Salary depending on level of experience.

 

This job is for you if:-

  • You have extensive customer service skills and strong administration experience. 

  • Are organised and efficient with excellent attention to detail.

  • Have a positive can do-attitude and is personable with a caring and compassionate nature, attentive to student’s needs.

  • Is trustworthy and confident in managing multiple tasks.

  • You love jewellery making and are happy to share your knowledge and experience with our valued students.

 

The role includes:-

  • Managing the Jewellers Academy main inbox on all Jewellers Academy programs.

  • Liaising with all Jewellers Academy team members (Mentors, Warehouse Team, Admin staff, Social media team, Facilitators).

  • Ensuring that all emails and queries are responded to in a timely manner.

  • Using Stripe, Teachable and Canva. (Training will be available)

  • Using the multiple WhatsApp groups to liaise information.

  • Regular Team meetings via Zoom

  • Updating membership information and all documentation/spreadsheets in the Google docs files as well as updating the Main Knowledge Bank and Process Doc.

  • Fully competent and Intermediate level of experience on all Microsoft office suite + Outlook + Zoom.     

 

In return we offer:- We really value our team members and when you work at the Jewellers Academy, you will receive FREE access to select Jewellers Academy online courses including the Jewellery Business Bootcamp. We will also be offering a special discount on our Diploma courses to the candidate that is offered the position who has a passion for jewellery making or would love to learn. We also offer a pension scheme to all permanent team members.

 

Apply Now

To apply, please send your CV and covering letter, (explaining why you’re right for this role) by the closing date 22nd December 2023.

Please apply to Jewellers Academy Community Department:- Send your CV and Covering letter to:-  contact@jewellersacademy.com
Interviews will be held in January 2024  

Applicants must be resident in the UK

 
 
 
 
Job opportunityJessica RoseJewelry Business, Jewellery Business, Jessica RoseComment